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Contact Us

We Love Hearing From You
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At Bareluxe, our mission is to provide you with the most comfortable and luxurious sleepwear experience. This commitment extends beyond our products to the service we provide. Whether you have a question about a size, need help tracking an order, or simply want to share your feedback, we are here to listen.
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As an online-first brand, we have optimized our support channels to assist you efficiently and digitally.
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Get In Touch:
 
The best way to reach us is via email. Our dedicated customer support team monitors our inbox regularly to ensure no query goes unanswered.
Customer Support Email: bareluxe34@gmail.com

How Can We Help You?
 
To help us assist you faster, please see the categories below:
1. Order Support & Tracking If you are emailing regarding an existing purchase, please include your Order ID in the subject line (e.g., "Order #1234 - Tracking Inquiry"). This helps us locate your details immediately and provide a quick resolution.
2. Sizing & Product Inquiries Not sure which size to pick? Have a question about the fabric? Drop us an email, and we will guide you to the perfect fit.
3. Returns & Cancellations For issues related to defects or cancellations, please refer to our [Cancellation & Refund Policy] page first. If you still need assistance, email us with photos of the product (if applicable).
4. Business & Collaborations Are you an influencer, blogger, or retailer interested in partnering with Bareluxe? We are always looking to grow our community. Please send your proposal or media kit to bareluxe34@gmail.com with the subject line "Collaboration Proposal."
 
Operating Hours & Response Time
 
We are a small, dedicated team working hard to get your comfortable sleepwear to you.

  • Response Time: We aim to respond to all emails within 24 to 48 hours.

  • Working Days: Monday to Friday.

  • Weekend Inquiries: Emails sent on Saturdays, Sundays, or Public Holidays will be attended to on the next business day.

 
Stay Connected
 
While email is our primary support channel, you can also stay updated on our latest collections, flash sales, and sleepwear tips by following us on our social media channels.

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Thank you for choosing Bareluxe. We look forward to chatting with you!

Let's Chat

Phone

Email

Social Media

  • Facebook
  • Instagram

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